AI Toolbox: Reusable Intelligence. Real Results.How

How RWAI creates real added value with Agentic AI

At RWAI, we believe that artificial intelligence should not get stuck in endless concept phases. It should deliver immediate, tangible benefits. That's why we have developed our Agentic AI Toolbox - a collection of ready-to-use components ranging from consulting to intelligent agents. We use it to transform potential into measurable results - quickly, efficiently and scalably.

Advice with reusable packages

We don't just talk about AI - we implement it for you.
With our tried-and-tested consulting packages, we introduce you to the basics of AI, identify highly relevant use cases in your company and implement initial solutions that create immediate value. No endless workshops - but concrete results in a short space of time.

Agents - The heart of our mission

Our AI agents are at the heart of RWAI.
We have developed an extensive library of pre-built agents that automate processes, optimize workflows and increase efficiency from day one. In every project, we draw on this ever-growing ecosystem to accelerate your results.

Examples from our agent library

• Personal Information Detection Agent
  Data protection is mandatory - and sensitive data often ends up where it doesn't belong, e.g. in support tickets. Our agent automatically detects and removes critical information so that you remain GDPR-compliant. Already integrated in solutions such as TicketPilot - for privacy by design.

• Customer Satisfaction Agent
  No more annoying surveys! This agent detects the satisfaction of your customers in real time by analyzing messages and feedback - without any additional effort for your customers. So you know immediately where action is needed.

• Call Assistant Agent
  This agent handles incoming calls, answers simple inquiries, documents calls and only forwards calls to people when necessary. Thanks to dynamically generated workflows, it is flexible and always optimally prepared.

• DORA Compliance Agent
  Financial regulations such as the Digital Operational Resilience Act (DORA) are complex and time-critical. Our agent automates the impact analysis of ICT incidents and creates all the necessary reports - correctly and on time.

From individual agents to holistic solutions

A single agent is powerful - combined they unleash their full potential.
Our flagship product TicketPilot is the best proof:
Support teams often lose time and money due to manual processes and recurring requests. TicketPilot automates ticket classification, finds similar cases from the past and suggests suitable solutions - supported by a network of intelligent agents.

The result:

• Shorter response times

• Fewer routine tasks

• Higher customer satisfaction

Your team can concentrate on what really matters, while TicketPilot takes care of the rest.

Conclusion:

With the RWAI Agentic AI Toolbox, you don't just bring AI into your company - you put it to productive use immediately. Whether you need advice, specialized agents or complete solutions such as TicketPilot, we provide you with reusable intelligence for real results.