The Concierge
Solve problems before they arise
Your local AI. Your data. Your control.
Your solution
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Our solution processes sensitive information locally before any ticket or request even enters a cloud system. This keeps critical data secure within the company and minimizes compliance risks.
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Intelligent, guided query creation identifies and solves problems as soon as they are entered. Users receive relevant suggestions from the knowledge base before unnecessary tickets are even created.
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Fewer tickets mean less support effort and fewer ITSM or service desk licenses required. Companies save costs because only truly necessary users and systems need to be licensed.
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The AI runs in your environment and works with your rules, your knowledge, and your data. No data transfer, no black box cloud model, full control, and maximum data sovereignty.
Become a concierge in three steps
Install local AI
We bring the necessary AI hardware with us and install and configure the local AI securely in your environment.
Laying the foundations
Definition of checklists and integration of relevant documents, guidelines, and manuals.
Integrate into your landscape
Connection to your ticketing tool, user and authorization management.