TicketPilot
Ticket automation for evolutionary solutions and higher customer satisfaction
Less chaos, more clarity: Our AI works on the basis of your existing tickets, sorts and answers tickets, records customer satisfaction, finds critical information and creates release notes in real time.
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Intelligent automation
TicketPilot intelligently automates dispatching, classification, and responses without rigid rules, thereby reducing costs per ticket while increasing processing speed.
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Comprehensive integration
TicketPilot is directly integrated into the existing ticketing system, connecting service and development and making the entire company's knowledge available for use.
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Transparent and explainable
AI decisions are transparent at all times and comply with regulatory requirements, reducing risks and strengthening the trust of customers and auditors.
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faster & less effort
Customers receive accurate answers in their language faster, while support teams are relieved of some of the burden and can process more tickets with less effort.
How our support agents are revolutionizing your support workflow
Webinar
How AI agents simplify support
We were able to show an interested audience how AI agents create real added value with live demos and numerous practical examples. Here is the video.