The RWAI Agentic AI Toolbox 

Reusable Intelligence.
Real Results. 

At RWAI, we believe AI should deliver immediate value — not endless projects. That’s why we’ve built a powerful Agentic AI Toolbox packed with ready-to-use components. From consulting packages to smart agents, our toolbox accelerates your AI journey by turning potential into real-world solutions. 

Agentic AI Toolbox

Agents — The Heart of Our Mission 

AI Agents are at the core of everything we do. That’s why we’ve developed a broad library of pre-built agents, ready to automate tasks, optimize workflows, and drive efficiency from day one. In every project, we leverage this growing ecosystem to accelerate success. 

  • Data privacy matters — and hidden risks lurk in many backend systems. Sensitive information often ends up in places it shouldn’t, like support tickets, violating data protection regulations. Our Personal Information Detection Agent automatically identifies and removes critical data, keeping you compliant. This smart agent is already integrated into solutions like TicketPilot to ensure privacy by design. 

  • Forget tedious surveys! Our Customer Satisfaction Agent reads between the lines — literally. It analyzes customer messages and feedback in real time, detecting satisfaction levels without requiring extra input from your clients. Whether in support systems like TicketPilot or other customer touchpoints, you’ll gain instant insights into how your customers really feel — effortlessly. 

  • Let AI handle your calls. Our Call Assistant Agent answers incoming calls, responds when possible, and intelligently documents conversations when human follow-up is needed. The best part? The response workflow isn’t hard-coded — it’s dynamically generated at runtime, ensuring flexibility and smart handling every time. 

  • Navigating financial regulations like DORA (Digital Operational Resilience Act) can be complex and time-critical. Our DORA Agent automates impact assessments for ICT incidents and generates all required reports for financial authorities — accurately and on time. Stay compliant without the manual headache. 

From Agents to Solutions 

Individual agents are powerful — but together, they become transformative solutions. 

Our flagship product, TicketPilot, is the perfect example. 

Support operations drain time, money, and valuable expertise. Repetitive requests and manual searches slow down your team. TicketPilot changes that: This AI-powered service platform automates ticket classification, finds similar past cases, and suggests solutions instantly — powered by a network of intelligent agents. 

The result? Faster response times, reduced workload for your team, and happier customers. Let your people focus on what truly matters, while TicketPilot takes care of the routine. 

Toolbox RWAI

Consulting Reusable Packages 

We don’t just talk AI — we make it work for you. With our proven packages, we guide you through AI fundamentals, identify high-impact opportunities in your business, and implement first solutions that deliver measurable value, fast.